There is no longer the need to take your PC to a Computer
Repair Service or hire a Computer Repair Technician to fix a
problem.
Rickie Computer saves you time, hassle, headaches, and money
by fixing a Slow Computer, performing Virus Removal,
completing a Computer Tune Up or simply fixing your computer
in general…all Online, while you watch. We will make your Slow
Running Computer faster than new! We offer 100% Safe &
Trusted Computer Repairs. Our engineers operate your keyboard
and mouse to resolve your problem as you sit back, relax and
watch the action! Remote Computer Control Technology is like
having the expert sitting at your computer. You control when we
have secure access and you can see everything we are doing to
make your computer run better and faster than new. So, if your
Computer Runs Slow or you are in need of good Online Virus
Removal to take care of Trojans or other Malware, Remote
Repair can quickly take care of the problem for you
Repair Service or hire a Computer Repair Technician to fix a
problem.
Rickie Computer saves you time, hassle, headaches, and money
by fixing a Slow Computer, performing Virus Removal,
completing a Computer Tune Up or simply fixing your computer
in general…all Online, while you watch. We will make your Slow
Running Computer faster than new! We offer 100% Safe &
Trusted Computer Repairs. Our engineers operate your keyboard
and mouse to resolve your problem as you sit back, relax and
watch the action! Remote Computer Control Technology is like
having the expert sitting at your computer. You control when we
have secure access and you can see everything we are doing to
make your computer run better and faster than new. So, if your
Computer Runs Slow or you are in need of good Online Virus
Removal to take care of Trojans or other Malware, Remote
Repair can quickly take care of the problem for you
| $50.00 |
| Web site contents � Copyright Rickies Computer Services 2002 - 2012, All rights reserved. |
TERMS & CONDITIONS
Important Information • Please Read Carefully
SUPPORTED PRODUCTS
Rickies Computer service on most any brand desktop or laptop running Microsoft Windows XP,
Vista and windows 7 operating systems.
New viruses and/or spyware will covered and will be removed as needed. If we find a virus that
has corrupted your operating system, if we recommend you reinstall windows, you can reinstall
the operating system yourself or you can send your system to us but it will be a extra charged
PROBLEMS NOT COVERED UNDER WARRANTY
Computer limited warranties do not cover some third party software-related problems. Nor does
the warranty cover problems related to, or caused by, the installation of any hardware item(s)
after the date of our original repair. Problems related to accident or service performed by anyone
other than an authorized Rickies computer technician. We may uninstall certain applications that
are known to cause system problems before we begin troubleshooting. We are not responsible
for any lost data although we will make every effort to safeguard your data. Hard drives can die
anytime.
When cleaning your computer’s files for better performance, some data will be erased like
cookies, history, start-up commands and other temporary files, but we will never purposely erase
your important programs, bookmarks, favorites, email records, letters, photos, videos and any
other user-created files.
Hardware problems can be diagnosed but usually cannot be repaired online. After we have
determined exactly what hardware needs to be replaced or repaired, we will recommend you
have that done by a local repair shop. You may still owe the diagnostic and other repair charges.
Computer training, teaching and emotional support is very limited and may be charged extra.
TURNAROUND TIME
First come, first served. We make every effort to work on your computer immediately on
weekdays. Our hours are 10AM-6PM Monday through Friday, Centra time. However, due to
periods of increased workload it may take longer to contact you. We often work after hours.
Additional Terms:
When you send your order, you are acknowledging that you have read and understand, and
agree to the computer repair terms and conditions agreements on this page. Should it be
determined in the course of the performance of diagnostics that the problems on your computer
are hardware based, we will notify you of same and you may take or send the hardware to a
repair station of your choice or to us, for service on the hardware; diagnostic fees may still be
applicable. No adequate estimate of that expense can be fully determined without actually testing
the hardware. Unless otherwise agreed, we are not liable for and you agree to hold us harmless
from any and all damages, costs, and expenses incurred as the result of any defect or damage
to any software, hardware or data residing or recorded in your computer, whether incurred
during the course of our services or otherwise. If service involves transferring information or
installing software, you represent that you have the legal right to copy the information, to use the
software and agree to the terms of the software license, and you authorize us to transfer the
information and accept such terms on your behalf in performing the service. Warranty. In
servicing your computer, we warrant that service will be performed in a professional and timely
manner. All services are warranted for a period of 5 days or more at our discretion. There is no
warranty for removal of viruses, spyware, adware or malware if your actions are the cause of the
repeated problem. You may be charged again for that service. THIS WARRANTY AND REMEDY
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS,
WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, WITH RESPECT TO ANY AND ALL
SERVICES PERFORMED FOR YOU BY US. WE SPECIFICALLY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES WITH RESPECT TO SUCH ITEMS, INCLUDING,WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHETHER EXPRESS OR IMPLIED. IF WE CANNOT LAWFULLY DISCLAIM IMPLIED
WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY ONLY.
Limitation of Liability:
IF ANY DAMAGE SHOULD OCCUR WHILE YOUR COMPUTER OR SYSTEMS ARE BEING
SERVICED, WE HAVE NO LIABILITY FOR THE COST OF REPAIR OF THE AFFECTED
COMPUTER. OUR ENTIRE LIABILITY TO YOU FOR DAMAGES ARISING FROM ANY CAUSE
WHATSOEVER WITH RESPECT TO THE SERVICE OF YOUR COMPUTER, WHETHER DUE TO
OUR ERROR OR NEGLIGENCE OR TO ANY OTHER REASON, IS LIMITED TO THE AMOUNTS
THAT YOU PAY US FOR SUCH SERVICE. WE HAVE NO LIABILITY WHATSOEVER FOR
INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION LOSS OF USE, LOST PROFITS OR REVENUE, OR ANY OTHER DAMAGES
WHATSOEVER NOT OTHERWISE EXPRESSLY PERMITTED UNDER THIS AGREEMENT. WE
EXPRESSLY HAVE NO LIABILITY FOR LOSS OF OR DAMAGE TO DATA OR SOFTWARE
APPLICATIONS WHILE PERFORMING SERVICE. YOUR ONLY REMEDY UNDER THE REPAIR
TERMS AND CONDITIONS IS TO SEEK RECOVERY OF DAMAGES AGAINST US IN AN AMOUNT
NOT TO EXCEED WHAT YOU PAID US FOR THE SERVICE.
Data Protection:
You agree and understand that it is your (the customer's) responsibility to maintain copies of all
important data on your computer. This agreement shall be construed under the laws of the State
of Kentucky. In the event any dispute arises under this agreement or in any manner concerning
the subject matter thereof, the parties agree that any such dispute shall be subject to binding
arbitration only, and the parties expressly waive any and all rights they may have to otherwise
proceed with such dispute resolution in a court of law. Any and all binding arbitration proceedings
shall be undertaken as "fast track" proceedings and shall only be commenced in Allen County,
Kentucky. Each party shall bear its own costs and expenses of such proceedings, including any
and all resulting attorney fees; provided, however, that the prevailing party in such proceedings
may have the right to recover attorney fees against the opposing party if such fees are otherwise
recoverable in disputes of that type under the laws of the State of Kentucky. This paragraph is
intended to be and shall be construed as a forum selection clause, and the parties agree to
bound hereto.
Our support is available after you sign up online. Support is limited to one computer only per
plan. Working broadband internet connection is required. Dialup is not fast enough.
Thank you!
Important Information • Please Read Carefully
SUPPORTED PRODUCTS
Rickies Computer service on most any brand desktop or laptop running Microsoft Windows XP,
Vista and windows 7 operating systems.
New viruses and/or spyware will covered and will be removed as needed. If we find a virus that
has corrupted your operating system, if we recommend you reinstall windows, you can reinstall
the operating system yourself or you can send your system to us but it will be a extra charged
PROBLEMS NOT COVERED UNDER WARRANTY
Computer limited warranties do not cover some third party software-related problems. Nor does
the warranty cover problems related to, or caused by, the installation of any hardware item(s)
after the date of our original repair. Problems related to accident or service performed by anyone
other than an authorized Rickies computer technician. We may uninstall certain applications that
are known to cause system problems before we begin troubleshooting. We are not responsible
for any lost data although we will make every effort to safeguard your data. Hard drives can die
anytime.
When cleaning your computer’s files for better performance, some data will be erased like
cookies, history, start-up commands and other temporary files, but we will never purposely erase
your important programs, bookmarks, favorites, email records, letters, photos, videos and any
other user-created files.
Hardware problems can be diagnosed but usually cannot be repaired online. After we have
determined exactly what hardware needs to be replaced or repaired, we will recommend you
have that done by a local repair shop. You may still owe the diagnostic and other repair charges.
Computer training, teaching and emotional support is very limited and may be charged extra.
TURNAROUND TIME
First come, first served. We make every effort to work on your computer immediately on
weekdays. Our hours are 10AM-6PM Monday through Friday, Centra time. However, due to
periods of increased workload it may take longer to contact you. We often work after hours.
Additional Terms:
When you send your order, you are acknowledging that you have read and understand, and
agree to the computer repair terms and conditions agreements on this page. Should it be
determined in the course of the performance of diagnostics that the problems on your computer
are hardware based, we will notify you of same and you may take or send the hardware to a
repair station of your choice or to us, for service on the hardware; diagnostic fees may still be
applicable. No adequate estimate of that expense can be fully determined without actually testing
the hardware. Unless otherwise agreed, we are not liable for and you agree to hold us harmless
from any and all damages, costs, and expenses incurred as the result of any defect or damage
to any software, hardware or data residing or recorded in your computer, whether incurred
during the course of our services or otherwise. If service involves transferring information or
installing software, you represent that you have the legal right to copy the information, to use the
software and agree to the terms of the software license, and you authorize us to transfer the
information and accept such terms on your behalf in performing the service. Warranty. In
servicing your computer, we warrant that service will be performed in a professional and timely
manner. All services are warranted for a period of 5 days or more at our discretion. There is no
warranty for removal of viruses, spyware, adware or malware if your actions are the cause of the
repeated problem. You may be charged again for that service. THIS WARRANTY AND REMEDY
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS,
WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, WITH RESPECT TO ANY AND ALL
SERVICES PERFORMED FOR YOU BY US. WE SPECIFICALLY DISCLAIMS ANY AND ALL
IMPLIED WARRANTIES WITH RESPECT TO SUCH ITEMS, INCLUDING,WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHETHER EXPRESS OR IMPLIED. IF WE CANNOT LAWFULLY DISCLAIM IMPLIED
WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY ONLY.
Limitation of Liability:
IF ANY DAMAGE SHOULD OCCUR WHILE YOUR COMPUTER OR SYSTEMS ARE BEING
SERVICED, WE HAVE NO LIABILITY FOR THE COST OF REPAIR OF THE AFFECTED
COMPUTER. OUR ENTIRE LIABILITY TO YOU FOR DAMAGES ARISING FROM ANY CAUSE
WHATSOEVER WITH RESPECT TO THE SERVICE OF YOUR COMPUTER, WHETHER DUE TO
OUR ERROR OR NEGLIGENCE OR TO ANY OTHER REASON, IS LIMITED TO THE AMOUNTS
THAT YOU PAY US FOR SUCH SERVICE. WE HAVE NO LIABILITY WHATSOEVER FOR
INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION LOSS OF USE, LOST PROFITS OR REVENUE, OR ANY OTHER DAMAGES
WHATSOEVER NOT OTHERWISE EXPRESSLY PERMITTED UNDER THIS AGREEMENT. WE
EXPRESSLY HAVE NO LIABILITY FOR LOSS OF OR DAMAGE TO DATA OR SOFTWARE
APPLICATIONS WHILE PERFORMING SERVICE. YOUR ONLY REMEDY UNDER THE REPAIR
TERMS AND CONDITIONS IS TO SEEK RECOVERY OF DAMAGES AGAINST US IN AN AMOUNT
NOT TO EXCEED WHAT YOU PAID US FOR THE SERVICE.
Data Protection:
You agree and understand that it is your (the customer's) responsibility to maintain copies of all
important data on your computer. This agreement shall be construed under the laws of the State
of Kentucky. In the event any dispute arises under this agreement or in any manner concerning
the subject matter thereof, the parties agree that any such dispute shall be subject to binding
arbitration only, and the parties expressly waive any and all rights they may have to otherwise
proceed with such dispute resolution in a court of law. Any and all binding arbitration proceedings
shall be undertaken as "fast track" proceedings and shall only be commenced in Allen County,
Kentucky. Each party shall bear its own costs and expenses of such proceedings, including any
and all resulting attorney fees; provided, however, that the prevailing party in such proceedings
may have the right to recover attorney fees against the opposing party if such fees are otherwise
recoverable in disputes of that type under the laws of the State of Kentucky. This paragraph is
intended to be and shall be construed as a forum selection clause, and the parties agree to
bound hereto.
Our support is available after you sign up online. Support is limited to one computer only per
plan. Working broadband internet connection is required. Dialup is not fast enough.
Thank you!